Refund Policy By HOPPER DISCOUNT LLC
Last updated: February 19, 2026
At HOPPER DISCOUNT LLC, operating through hopperdisc.com, we strive to ensure customer satisfaction with every purchase. Please read our refund policy carefully.
- General Policy
All sales are final unless otherwise specified.
Refunds are considered on a case-by-case basis depending on the product or service purchased. - Eligibility for Refunds
You may be eligible for a refund if:
The product or service delivered is significantly different from the description.
There is a technical issue or defect that we cannot resolve promptly.
You cancel a service or subscription within the specified trial or cancellation period (if applicable).
Contact our support team within 30 days of purchase at support@hopperdisc.com. - How to Request a Refund
Contact our support team within 30 days of purchase at support@hopperdisc.com.
Provide your order number, details of the issue, and any relevant evidence.
We will review your request and respond within 5 business days. - Non-Refundable Items
Custom or personalized products/services.
Downloadable digital products once delivered (unless defective).
Services rendered or projects already completed. - Refund Process
Approved refunds will be processed via the original payment method.
Refund timelines may vary depending on your payment provider. - Contact Us
If you have any questions regarding our refund policy, please contact us:
HOPPER DISCOUNT LLC
Email: info@hopperdisc.com
Website: https://hopperdisc.com